Transformation & Change

Métier demystifies how to drive, survive and thrive during change – including new technology, process, policy, crisis, mergers and acquisitions and restructuring.

  • Change strategy development
  • Planning and execution of change management projects
  • Change Management toolkit design
  • Change Management Center of Excellence (COE) Design
  • Change Management Office (CMO) operating models
  • Change Leadership Series
  • Change saturation identification and monitoring

Organization Change Management (OCM)

Métier works to minimize disruption, increase readiness and adoption during technology implementations and business process redesign.

  • Stakeholder Identification and Analysis
  • Change Impact Workshops
  • Change Impact Analysis
  • Project Communications
  • End User Communications
  • User Personas
  • What’s Changing Workshops
  • Change Readiness
  • Role Mapping
  • Adoption Metrics

Business Process

Métier facilitates process discovery, analysis and measurement to identify improvements, increase alignment and resolve conflict.

  • Process Documentation
  • Process Mapping
  • Classification
  • Process Handoffs
  • Discipline Design
  • Workshop Facilitation
  • Impact Analysis

Change Leadership Coaching

Métier provides evidence based coaching solutions which build change capability and elevates leadership impact.

Individual Coaching

  • Executives
  • Project Leaders
  • Front Line Managers
  • Subject Matter Experts (SME)
  • Super Users

Team Coaching

  • Steering Committee
  • Project Teams
  • Change Stakeholder Networks

Project Communications

Métier develops and deploys multi-channel communications to support project efforts across the enterprise.

  • Communications Strategy
  • Messaging Calendars
  • Talking Point Development
  • Newsletter Design
  • Cutover & Ramp Down/Up Communications
  • Communications Effectiveness
  • Testing Communications

Communications & Content

Métier engages and activates audiences by blending creativity and targeted messaging.

  • Content Strategy
  • Communications Planning
  • Campaign Development
  • Copywriting
  • Print & Editorial Design
  • Playbooks & Toolkits
  • Tone and positioning
  • Visual guidelines
  • Key Message Development

Creative Services

Métier removes the pain of creating inspiring, visual business communications.

  • Graphic Design
  • Animation
  • Videography
  • Video Post-Production
  • Photography
  • Infographic Development
  • Digital Signage
  • Page Production
  • Project Branding & Style Guides
  • Presentation Templates

Presentation Design

Métier helps fine tune your ideas by polishing your pitch and perfecting important documents and decks.

  • Conference Materials
  • Keynote Address
  • Trade Shows
  • Project Kickoffs
  • Steering Committee Decks
  • Town Halls

End User Training

Métier prepares people for new systems with flexible training that reduces delivery time and drives sustained user adoption.

  • Training Needs Assessment
  • Training Strategy
  • Curriculum Design
  • Development Hours Effort Estimations
  • Instructional Design & Development (IDD)
  • Train the Trainer
  • Instructor Led Training Delivery
  • eLearning Development
  • Logistics & Tool Selection
  • Training Evaluation

Monitoring & Measurement

Métier designs and administers methods for gathering reliable, unbiased data for decision making and planning.

  • Readiness Checkpoints
  • Dashboards
  • Scorecards
  • Pulse Monitoring
  • Effectiveness Studies
  • Project Delivery Audits
  • Quantitative Survey & Analysis
  • Focus Groups

Employee Value Proposition (EVP)

Métier helps you distinctly articulate what “makes you, you” to attract and engage top talent.

  • EVP Development
  • Brand Story Development
  • Brand Positioning & Identity
  • Employee perception studies
  • Workforce messaging segmentation
  • Proof point and validation process
  • Journey mapping
  • Onboarding Materials
  • Collateral and Materials Review
  • Collateral and Materials Enhancement

Meetings & Events

Métier provides planning and execution for significant business events.

  • Meeting Facilitation
  • Objectives & Outcomes
  • Materials Development
  • Program and Project Kickoffs
  • Team Building
  • Manager & Leader Workshops
  • Virtual Group Sessions
  • Town Halls
  • Project Showcase

Organizational Design

Métier supports the design of organization structures that keep pace with the speed of innovation, operations and competition.

  • Role Design
  • Role Profile Development
  • Org Chart Creation
  • Commonality of Practice
  • RACI
  • Organizational Sizing

Learning & Performance

Métier aligns individual behavior and team performance with business strategy.

  • Learning Strategy
  • Curriculum Planning
  • Learning Design & Development
  • eLearning Development
  • Instructor Led
  • Virtual Training Delivery
  • Team Health Strategy
  • Group Dynamics
  • Performance Management