Transformation & Change
Métier demystifies how to drive, survive and thrive during change – including new technology, process, policy, crisis, mergers and acquisitions and restructuring.
- Change strategy development
- Planning and execution of change management projects
- Change Management toolkit design
- Change Management Center of Excellence (COE) Design
- Change Management Office (CMO) operating models
- Change Leadership Series
- Change saturation identification and monitoring

Organization Change Management (OCM)
Métier works to minimize disruption, increase readiness and adoption during technology implementations and business process redesign.
- Stakeholder Identification and Analysis
- Change Impact Workshops
- Change Impact Analysis
- Project Communications
- End User Communications
- User Personas
- What’s Changing Workshops
- Change Readiness
- Role Mapping
- Adoption Metrics
Business Process
Métier facilitates process discovery, analysis and measurement to identify improvements, increase alignment and resolve conflict.
- Process Documentation
- Process Mapping
- Classification
- Process Handoffs
- Discipline Design
- Workshop Facilitation
- Impact Analysis

Change Leadership Coaching
Métier provides evidence based coaching solutions which build change capability and elevates leadership impact.
Individual Coaching
- Executives
- Project Leaders
- Front Line Managers
- Subject Matter Experts (SME)
- Super Users
Team Coaching
- Steering Committee
- Project Teams
- Change Stakeholder Networks
Project Communications
Métier develops and deploys multi-channel communications to support project efforts across the enterprise.
- Communications Strategy
- Messaging Calendars
- Talking Point Development
- Newsletter Design
- Cutover & Ramp Down/Up Communications
- Communications Effectiveness
- Testing Communications

Communications & Content
Métier engages and activates audiences by blending creativity and targeted messaging.
- Content Strategy
- Communications Planning
- Campaign Development
- Copywriting
- Print & Editorial Design
- Playbooks & Toolkits
- Tone and positioning
- Visual guidelines
- Key Message Development
Creative Services
Métier removes the pain of creating inspiring, visual business communications.
- Graphic Design
- Animation
- Videography
- Video Post-Production
- Photography
- Infographic Development
- Digital Signage
- Page Production
- Project Branding & Style Guides
- Presentation Templates

Presentation Design
Métier helps fine tune your ideas by polishing your pitch and perfecting important documents and decks.
- Conference Materials
- Keynote Address
- Trade Shows
- Project Kickoffs
- Steering Committee Decks
- Town Halls
End User Training
Métier prepares people for new systems with flexible training that reduces delivery time and drives sustained user adoption.
- Training Needs Assessment
- Training Strategy
- Curriculum Design
- Development Hours Effort Estimations
- Instructional Design & Development (IDD)
- Train the Trainer
- Instructor Led Training Delivery
- eLearning Development
- Logistics & Tool Selection
- Training Evaluation

Monitoring & Measurement
Métier designs and administers methods for gathering reliable, unbiased data for decision making and planning.
- Readiness Checkpoints
- Dashboards
- Scorecards
- Pulse Monitoring
- Effectiveness Studies
- Project Delivery Audits
- Quantitative Survey & Analysis
- Focus Groups
Employee Value Proposition (EVP)
Métier helps you distinctly articulate what “makes you, you” to attract and engage top talent.
- EVP Development
- Brand Story Development
- Brand Positioning & Identity
- Employee perception studies
- Workforce messaging segmentation
- Proof point and validation process
- Journey mapping
- Onboarding Materials
- Collateral and Materials Review
- Collateral and Materials Enhancement

Meetings & Events
Métier provides planning and execution for significant business events.
- Meeting Facilitation
- Objectives & Outcomes
- Materials Development
- Program and Project Kickoffs
- Team Building
- Manager & Leader Workshops
- Virtual Group Sessions
- Town Halls
- Project Showcase
Organizational Design
Métier supports the design of organization structures that keep pace with the speed of innovation, operations and competition.
- Role Design
- Role Profile Development
- Org Chart Creation
- Commonality of Practice
- RACI
- Organizational Sizing

Learning & Performance
Métier aligns individual behavior and team performance with business strategy.
- Learning Strategy
- Curriculum Planning
- Learning Design & Development
- eLearning Development
- Instructor Led
- Virtual Training Delivery
- Team Health Strategy
- Group Dynamics
- Performance Management