Transformation & Change

Métier demystifies how to drive, survive and thrive during change – including new technology, process, policy, crisis, mergers and acquisitions and restructuring.

  • Change strategy development
  • Planning and execution of change management projects
  • Enterprise toolkit design
  • Change Management Center of Excellence (COE) Design
  • Change Management Office (CMO) operating models
  • Change Leadership Series
  • Change Saturation


The Métier Method for Change

PPITM Tactics

Organization Change Management (OCM)

Métier works to minimize disruption, increase readiness and adoption during ERP technology implementations and business process redesign.

  • Stakeholder Identification and Analysis
  • Change Impact Workshops
  • Change Impact Analysis
  • Project Communications
  • End User Communications
  • User Personas
  • What’s Changing Workshops
  • Change Readiness
  • Role Mapping
  • Adoption Metrics


VividImpactsTM Method

Influence to ActionTM Process

Catalyst for ActionTM Leader Coaching

Business Process

Métier facilitates process discovery, analysis and measurement to identify improvements, increase alignment and resolve conflict.

  • Process Documentation
  • Process Mapping
  • Classification
  • Process Handoffs
  • Discipline Design
  • Workshop Facilitation
  • Organization Alignment
  • Impact Analysis


RapidMapTM Process

9x AlignmentTM Method

Project Communications

Métier engages and activates audiences to support project efforts across the enterprise.

  • Communications Strategy
  • Messaging Calendars
  • Key Message Development
  • Communications Execution
  • Creative Communications Design
  • Testing, Cutover & Ramp Down/Up Communications
  • Visual Branding & Guidelines
  • Communications Effectiveness


OnwardCommsTM Method

OnwardCommsTM Project Bundles

End User Training

Métier prepares people for new systems with flexible training that reduces delivery time and drives sustained user adoption.

  • Training Needs Assessment
  • Training Strategy
  • Curriculum Design
  • Development Hours Effort Estimations
  • Instructional Design & Development (IDD)
  • Train the Trainer
  • Instructor Led Training Delivery
  • eLearning Development
  • Logistics & Tool Selection
  • Training Evaluation


PreciseWiseTM Training Solution

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Monitoring & Measurement

Métier designs and administers methods for gathering reliable, unbiased data for decision making and planning.

  • Readiness Checkpoints
  • Dashboards
  • Scorecards
  • Pulse Monitoring
  • Effectiveness Studies
  • Project Delivery Audits
  • Quantitative Survey & Analysis
  • Focus Groups


ChangeAbleTM Readiness Suite

Organizational Design

Métier supports the design of organization structures that keep pace with the speed of innovation, operations and competition.

  • Role Design
  • Role Profile Development
  • Org Chart Creation
  • Commonality of Practice
  • Governance
  • Analytics
  • RACI
  • Organizational Sizing


9x DesignTM Process

Métier performs change management consulting services around the globe

Public and licensed programs and tools are available.